What are the gift card terms & conditions?
Gift Cards Terms & Conditions:
- EXIE Gift Cards can be purchased in-store and are redeemable at any EXIE retail store in Australia or online at https://www.exiestudio.com
- Gift Cards are valid for 3 years from the issue date, or until no amount remains on the Gift Card. Any balance that remains on the Gift Card after expiry will not be available for use.
- Gift Cards cannot be exchanged (wholly or partly) for cash, reloaded, topped up or used to purchase other gift cards.
- The value shown on a Gift Card includes GST.
- Gift Cards are partially redeemable and any unused balance can be used for future purchases up to the expiry date.
- Gift Cards should be treated like cash. Lost or stolen gift cards will not be replaced or refunded.
- Items purchased using Gift Cards that are subject to our returns or refunds policy will be refunded as store credit. We reserve the right to issue you with a new Gift Card equivalent to the value of your refunded Gift Card purchase.
- Should we suspect any fraud relating to a Gift Card, we may refuse to redeem the Gift Card until we are satisfied that no fraud has occurred.
- We reserve the right to change these conditions at any time and will provide at least 14 days’ notice by posting the changes on this website. If you contact us within the notice period and do not accept the changes, we can cancel the Gift Card and refund you any value remaining on the Gift Card.
Can I purchase a EXIE Gift Card online?
Unfortunately, we don't currently sell gift cards online. We're sorry for the inconvenience!
We know that purchasing gifts online can be tricky, so our EXIE Team is here to help you find the perfect gift! They can offer sizing advice, product recommendations and stock checks, as well as help you with an order over the phone.
Get in contact with our EXIE team below!READ FULL ARTICLE
How do I use my credit note?
Our credit notes can only be used in-store. When making a purchase in-store, present your credit note to the team member to have it applied to your purchase.
Want to shop online? We can convert your credit note to an online gift voucher. Get in touch with our EXIE Team here and provide us with your full name, date of expiry and credit note number.READ FULL ARTICLE