How do I know what size I am?
Each item online will have the applicable size guide listed on the same page. As sizes can vary from brand to brand, please check the size guide on each product before adding it to your cart.
If you need help with this, feel free to reach out to our EXIE Team below.READ FULL ARTICLE
What is your size guide?
Our exclusive designs flatter all shapes and sizes while giving you the confidence to face any punch
Please use the Size Guide as an estimate as to what size to purchase, as we use a premium mix of
materials, sizes may vary for individual items.
If you require further sizing information our Customer Experience team are more than happy to assist
Please refer to the individual item sizing notes. Items are marked with AUS sizing labels.READ FULL ARTICLE
Apparel Care and Product Advice
How do I care for my EXIE garments?
Care for your EXIE garments, they're different to the others.
Follow these instructions to prolong the life of your high-performance/high-fashion active streetwear - They're made with innovation and elevated techniques.
Read the care label
It seems like an easy one, but make sure to read the label first before washing, drying or ironing. We've included some common symbols below to help you out.
Machine wash. The number (30º C, 40º C, 95º C) indicates the maximum washing temperature.
Handwash. Do not wring.
Bleach may be used. Bleach must not be used. Do not iron. Suitable for tumble drying. Not suitable for tumble drying.
Wash your clothes inside out
Sweat, dead skin cells and bacteria accumulate on the inside of your garment - we're just being honest here. Wash your garments inside out to ensure they're thoroughly cleaned!
Wash at low or cold temperatures
Your high performance garments are made from synthetic fibres to give stretch and other benefits. If your garment is washed at too high of a temperature, these fibres can be damaged.
Hang to dry
Exposing your garments to intense heat in tumble dryers can affect the way they fit, reduce elasticity and shorten their lifespan - Hang to dry will preserve your fit and save greenhouse gas emissions. It's a win, win!
What is your Off-Duty Collection?
Warm up and cool down in our Off-Duty gear, constructed with supple fabrics for enhanced breathability.
Comfortable and durable, the Off-Duty Collection is defined by the relaxed fit that's dynamic enough to wear from the gym to brunch and then onto the airport.
Teaming our off-duty range with our active sets creates a stand-out combo for those who aren't afraid to be a little different.READ FULL ARTICLE
Health & Safety
To our customers,
We continue to monitor the COVID-19 situation very closely, and to operate in accordance with all government health and safety advice. As a responsible e-commerce store, we are committed to playing our part in controlling the spread of coronavirus and have taken all necessary measures to ensure our operations are safe, hygienic systems for everyone. The health and safety of our team, customers and the community will always be our first priority.
The size and scale of our team allow us to readily comply with the current social distancing requirements. in addition to the various other rigorous health and hygiene measures we have in place. These include:
- Increased frequency of cleaning in our studio
- Wearing masks and gloves when packing and sending your product
- Delivering product by one of our staff locally
- Increased hygiene and social distance messaging and monitoring studio, including one person per package rule.
We thank you for your support as we continue to work through this together.READ FULL ARTICLE
In-store COVID Safe Plan
COVID SAFE PLAN
We’ve implemented the following measures to help you shop safely in-store. We will review and adapt these in-store measures as the environment evolves.
QR code check-in
Some states have mandated QR code check-ins via the official Government App. Please refer to your Local State Government for more information (Australia.gov.au).
Mandatory face coverings in-store
Some states have introduced mandatory mask-wearing indoors. Please refer to your Local State Government for more information (Australia.gov.au).
Maintain 1.5 metres apart from each other where possible
Social distancing tape will be placed around our floors and seating areas. These can be found throughout the store as reminders, as well as areas where you may be required to queue.
Use EFTPOS/Paywave/Tap n Go services available
We strongly encourage you to use your card or phone to tap and pay instead of cash, whenever possible.
Use the sanitisation station upon entering the store
Hand sanitiser will be available for all customers upon entry.
Regular cleaning routines throughout the entire store
We apply the highest standard of cleanliness and hygiene across our stores. We have increased the routine cleaning of frequently touched hard surfaces.
Remove and put on your own items
Our team will still be available to assist you with any sizing questions you may have, however they will maintain a 1.5-metre distance to comply with social distancing.
Training for team members on social distancing and additional hygiene measures
All team members will be required to complete ongoing training courses.
Thank you for playing your part in helping us practice social distancing. We appreciate your continued support as we work through this together.
We hope to see you in-store or online soon.READ FULL ARTICLE
Is it safe to receive packages from EXIE?
We want to assure you that EXIE along with our delivery partners, are doing everything we can to safeguard our team and customers during the preparation and delivery of your orders.
Our delivery partners are following several hygiene protocols including:
- Social distancing within processing facilities and during delivery to customers.
- Allocating workers to operational zones within processing facilities and performing daily temperature checks.
- The use of mandatory face coverings and screens where relevant.
- Practicing good hygiene and regular cleaning of delivery vehicles.
- No longer asking for signatures on delivery, to avoid unnecessary contact.
To keep our delivery drivers and posties safe, please:
- Keep 1.5 meters in distance.
- If you're experiencing symptoms, please let your postie or driver know.
- Wear a mask where required and practice good hygiene.
Contact & Feedback
How do I get in contact?
Our friendly EXIE Team is here to help. Click here to connect with the team.READ FULL ARTICLE
Where is the nearest store?
Click here to find your nearest EXIE store.READ FULL ARTICLE
I want to work at EXIE!
Interested in joining the EXIE team? We're always on the lookout for talented people with a passion for activewear and streetwear.READ FULL ARTICLE
Head over to our Careers page for more information on the benefits and available positions. Good luck!
How can I follow EXIE on social media?
Follow us at EXIE through the following social media channels:READ FULL ARTICLE
Do you work with any charitable organisations?
We’re privileged to work with some amazing brands and charities that are active in the community. Please keep an eye on our social media channels for opportunities to get involved.
If you or your organisation would like to collaborate with us, please contact firstname.lastname@example.org.
If we’d would like to pursue a relationship, we’ll be in touch with next steps.
Thanks again for expressing your interest.READ FULL ARTICLE
Can your products be recycled?
We’re absolutely committed to minimising environmental impact. It’s an important conversation to have and we understand that we have a long way to go.
Accent Group owns the Australasian distribution rights. Though we do not manufacture these products, we support the ethical sourcing and sustainability policies that the global manufacturer has in place.
Within our business, we’re actively working on ways to reduce waste and package our product responsibly. This includes (but is not limited to) the use of recyclable and/or biodegradable bags and driving in-store footwear recycling initiatives. We’re working closely with the ASGA (Australian Sporting Goods Association) who repurpose athletic footwear to create new products, such as gym mats, floors, and playgrounds.READ FULL ARTICLE
Do you promote equality and diversity?
Accent Group is committed to developing and maintaining an inclusive workplace that embraces and celebrates diversity. Our commitments include (but are not limited to) creating a great place of work that thrives on inclusion and respects and draws on the diverse backgrounds, experiences, knowledge, and skills of our people. Our Diversity & Inclusion Policy is available on our corporate website here. If you suspect or see instances of non-compliance with this policy, please contact our Customer Experience Team and we’ll investigate the matter.READ FULL ARTICLE
We’re also proud to work with a wide range of brands that celebrate individual expression and participate in cultural and social events. It’s a privilege to be able to use our platforms to connect with incredible people and organisations that raise awareness and support our community. Please keep an eye on our social media channels for opportunities to get involved.
What initiatives is EXIE working on to reduce environmental impact?
We’re absolutely committed to minimising environmental impact. It’s such an important conversation to have and we understand that we have a long way to go. From initiatives including using recyclable and/or biodegradable bags, to store-wide recycling practices and wholesale logistics consolidation. We are always trying to improve our practices to reduce carbon emissions.
With our stores, we're actively working on ways to reduce waste and package responsibly. This includes (but is not limited to), the use of recyclable and/or biodegradable bags and other initiatives such as driving in-store footwear recycling initiatives. We're also working closely with the Australian Sporting Goods Association (ASGA), which repurpose athletic footwear to create new products, such as gym mats, floors and playgrounds.
If you suspect or see instances of non-compliance with this policy, please let us know and we’ll ensure this is investigated.
READ FULL ARTICLE
We acknowledge that these are small steps on a long journey. Any ideas and feedback you have are truly valued and appreciated.
Does EXIE use child labour?
At EXIE, we are committed to operating responsibly and only want to work with suppliers who are dedicated to safe, ethical, and working conditions. Our Ethical Sourcing Policy is available here.READ FULL ARTICLE
This policy prohibits the use of forced, involuntary or child labour. We make sure that our suppliers are provided with this information, so they understand what’s expected if they want to work with us. If you suspect or see instances of non-compliance with this policy, please let us know and we'll ensure this is investigated.
Where do you manufacture your products?
Accent Group and its related entities are distributors, with manufacturers are based all over the world. Quality, ethics, comfort, style are a priority - we ensure our products and external manufacturers live up to the EXIE standard.READ FULL ARTICLE
Though we do not manufacture these products, we support the ethical sourcing and sustainability policies that the global manufacturer has in place. If you see or suspect any instances of non-compliance, then please get in contact with our Customer Experience Team and we'll investigate the matter.