We're sorry that your order is missing an item! If you've ordered more than one item, we often send items separately from different warehouses, so they may arrive at separate times. We recommend the following:
- Check your emails to see if you've received any additional tracking numbers. Each item will have a unique tracking number if your order has been split.
- No emails? Get in touch with our EXIE Team via Live Chat, on 1800 749 143 or via email and we'll locate your missing item(s).